Emergency situation

Ransomware, flood, fire, disk crash… is your business at a standstill? For cases of extreme urgency, DATABACK has set up a dedicated service for the most critical data recoveries.

This service is available 24 hours a day, 365 days a year (including nights, weekends and public holidays). We mobilize a team of dedicated technicians to provide you with the best solution in the shortest possible time. Our aim is to recover the data you need to get your business back up and running as quickly as possible.

The DATABACK Advantages

Express courier pick-up anywhere in France
Team of dedicated technicians
Analysis performed immediately on receipt - continuous work until data recovery
You'll be kept informed at all times of the progress of your recovery.
Sends you a list of retrievable files so that you can check the information retrieved.
Priority data transfer via FTP

Case study :

A customer contacts us because all his servers have suffered a Ransomware attack.
Within the hour, we dispatch a courier to collect the equipment and return it to the central DATABACK laboratory in La Roche Sur Yon, Vendée.

Our on-call team then sets about securing and analyzing all the equipment as soon as it is received.
In the early evening, we inform the customer of the list of recoverable items.

They are then extracted and restored on a new medium sent to the customer by express courier the next morning.
In the meantime, the priority data have been made available on our SFTP server.

For urgent data recovery requests, please contact the laboratory at :

02 51 31 11 65

or by mail :

ransomware@databack.fr

DATA
RECOVERY

Our laboratory enables you to recover data from your storage media, whatever their operating system and configuration: HDD and SSD, RAID system, NAS server, SAN network, virtual machine, encrypted media, etc. We intervene after all types of breakdown (mechanical, electronic, logical) or disaster (flood, fire, electrical damage, etc.).

Incident response
ransomware

Databack responds to ransomware attacks targeting public and private organisations (businesses, local authorities, hospitals, etc.). Our laboratory therefore regularly collaborates with the French CERTs (computer attack alert and response centres) to restore data taken hostage by encryption and restore IS paralysed by ransomware.

Data
deletion

Databack provides you with secure solutions for erasing data from your storage media (HDD, SSD, obsolete or faulty media, etc.). Our methods guarantee reliable and definitive deletion to prevent any attempt to recover your data as part of the redeployment, decommissioning or scrapping of your media.

Emergency situation