How do I recover data from a damaged external hard drive?

Hard drive crash, external hard drive damaged by a fall, electrical damage from lightning, water damage… even if there’s little hope of repair, it’s still possible to recover data from a damaged external hard drive.

How do I recover data from a damaged external hard drive?

Recovering data from a damaged external hard drive requires the expertise of professionals and the intervention of a laboratory. In the event of data loss on a damaged hard drive, here are our 3 tips:

1) Immediately switch off and/or do not reconnect the damaged hard drive.

When faced with a damaged hard disk, your first reaction may be to reboot or reconnect it to see if this solves the problem. However, it’s imperative that you don’t do this. Repeated attempts to access a damaged hard drive can actually worsen the situation and potentially lead to permanent data loss. By switching off the hard drive immediately and avoiding reconnecting it, you minimize the risk of further damage to the drive’s internal components and loss of your precious data.

2) Do not attempt to repair a damaged external hard drive yourself

It may be tempting to open the external hard drive and try to repair it yourself, especially if you have some knowledge of computers. However, this approach is highly inadvisable. Hard disks are extremely delicate devices requiring very precise handling. The slightest error can cause irreversible damage and lead to permanent data loss. What’s more, opening a hard disk without the right conditions, such as a dust-free environment, can lead to contamination that makes data recovery impossible.

3) Contact a certified data recovery company or laboratory

Recovering data from a damaged hard disk is a complex task requiring specific skills and equipment. It is strongly recommended to use the services of a certified certified data recovery laboratorylike Databack. These experts have the experience, know-how and tools needed to recover your data safely. They can assess the extent of the damage, determine the best recovery method and work to recover as much data as possible. By choosing to work with professionals, you maximize your chances of recovering your valuable data.

Damaged external hard disk: what to do?

Failures and disasters can lead to the loss, corruption or inaccessibility of data on your hard disk.

Diagnosing a damaged hard disk

The nature of the breakdown or damage affecting your hard disk determines the reflexes you need to adopt:

• Breakdowns due to impacts, falls, damage, obsolescence, etc…
• electronic failures due to corruptions, electric shocks, etc…
• logical failures due to formatting, repartitioning, viruses, etc…

What to do if your hard disk drive fails?

To avoid worsening the condition of your damaged hard disk and jeopardizing your chances of recovering data:

• In the event of a logical failure, do not perform any action on the hard disk: ScanDisk, software installation, formatting, Check Disk or CHKDSK, etc.
• In the event of damage, mechanical or electronic failure: disconnect the power supply and/or do not reconnect your external hard drive.
• Dans tous les cas, éviter certaines manipulations et interventions sur le disque dur ou ses composantes :
  • do not open the hard disk ;
  • do not attempt to clean it;
  • do not use a hair dryer;
  • do not freeze!

Databack, your hard drive data recovery laboratory

At Databack, our mission is to help you recover your HS hard drive data in the most efficient and secure way possible. Our team of experts is on hand to guide you through the process.

Our personalized approach

At Databack, we understand that every situation is unique. That’s why we take the time toanalyze your HS hard drive and develop a customized data recovery plan. Our team is trained to work with all types of hard drives, from external hard drives to SSDs. We have the experience and know-how to deal with a variety of problems, including mechanical failure, software damage and data corruption.

A transparent process for hard disk data recovery

When you turn to Databack for hard disk data recovery, we’re committed to keeping you informed every step of the way. We start with a complete diagnosis of your failed hard drive to determine the exact cause of the problem and establish the best data recovery strategy. Next, our technicians use state-of-the-art techniques to safely extract your data. Finally, we return your data to you on new media of your choice.

The trusted choice for HS hard drive data recovery

With Databack, you can have peace of mind knowing your data is in safe hands. We’re proud of our high success rate in HS hard drive data recovery , and we’re committed to providing our customers with exceptional service.

If you have any questions about recovering data from your hard disk, or would like to find out more about our process, please don’t hesitate to contact us. We’re here to help.

3 March 2020